Genpact’s information technology expertise includes extensive knowledge of third-party hardware, network and computing infrastructure, enterprise resource planning and other software applications. We also use technology to better manage the transition of processes, to operate processes more efficiently and to replace or redesign processes so as to enhance productivity.
For example, our ability to combine our business process and IT expertise along with our Lean Six Sigma skills allows us to perform enterprise resource planning (ERP) implementations on budget and on time, as well as to ensure that our clients achieve the full potential of business intelligence platforms and web stack software applications.
Our global IT Services leadership team is committed to spearheading the growth of our technology business, driven by industry-recognized process excellence and our global delivery capability.
In addition to growing organically, Genpact acquires best-in-class technology partners to supplement its IT services to clients. An example is Genpact’s acquisition in 2007 of the Dutch and Spanish entities of ICE Enterprise Solutions, a major European SAP Services Partner with prestigious global clients and operations in the Netherlands and Spain.
Further examples of Genpact’s commitment to leveraging technology for business impact include the significant growth of our IT Services, SAP and Oracle practices in China and our IT support centers in Romania and China that provide unmatched language capabilities to customers, offering 24x7 multilingual support in 28 languages. 
