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People Practices
A key determinant of our success is our ability to attract, develop and retain employees in today’s highly competitive labor markets. We manage this challenge through innovative human resources practices and work continuously to foster our goal of being an ‘Employer of Choice’ wherever we operate.

Genpact people practices include broadening the employee pool by opening delivery centers in diverse locations, using creative recruiting techniques to attract and screen the best talent, emphasizing ongoing training, instilling a vibrant and distinctive culture, and providing well-defined long-term career paths. We monitor and manage our attrition rate very closely, and believe it is one of the lowest in the industry.

Genpact has more than 36,500 employees including over 9,300 employees with Six Sigma green-belt training and 511 employees with Six Sigma black-belt training, as well as more than 17,700 Lean-trained employees. In addition, more than 8,100 of our employees hold postgraduate degrees, and more than 20,500 are university graduates.

Our people are critical to the success of our business. Our ability to grow our business will depend on our ability to continue to attract, develop and retain large numbers of talented individuals. We will continue to develop innovative recruiting techniques and emphasize learning throughout the tenure of an employee’s career. We also believe that maintaining our vibrant and distinctive culture, in which we emphasize teamwork, continuous process improvement and dedication to our customers, is critical to growing our business.